At Light Perfect Trading LLC (“Light Perfect,” “we,” “our,” “us”), we want you to be fully satisfied with your purchase. This Return & Refund Policy explains the conditions under which returns, exchanges, and refunds are accepted.

Eligibility for Returns

We accept returns within 3 days of delivery if the following conditions are met:

  • The item is unused and in its original packaging.
  • The item includes all original accessories, manuals, and tags.
  • A valid proof of purchase is provided.

Non-Returnable Items

Certain products cannot be returned for hygiene or safety reasons, such as:

  • Perishable goods (e.g., fresh food items)
  • Personal care products
  • Customized or special-order items

Return Process

  • Contact our customer service team within 3 days of delivery to request a return.
  • Provide your order number, product details, and reason for return.
  • Our team will guide you through the return process, including shipping instructions.

Shipping Costs for Returns

  • The original shipping cost is non-refundable, except in cases where the product is defective or the return is due to our error.
  • The return shipping cost is paid by the customer unless otherwise stated.

Refund Processing

  • Refunds are issued within 3 business days after the returned item is inspected and approved.
  • Refunds will be processed to the original payment method used for purchase.
  • If the returned product does not meet our return conditions, it will be sent back to you without a refund.

Defective or Incorrect Items

If you receive a defective or incorrect product, please contact us immediately. We will arrange for a replacement or full refund at no additional cost to you.

Contact Us For return or refund requests.