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    Frequently asked questions

    Do you deliver across the UAE?

    Yes, we deliver to all emirates. Shipping costs and delivery times may vary depending on your location.

    How long does delivery take?

    Orders are usually processed within 3 business days and delivered shortly after, depending on your location.

    Can I return an item I purchased online?

    Yes, returns are accepted within 3 days of delivery, provided the item is unused, in its original packaging, and meets our return conditions.

    What payment methods do you accept?

    We accept major credit/debit cards, cash on delivery, and secure online payment methods.

    How can I track my order?

    Once your order is shipped, we’ll send you a tracking number via email or SMS so you can follow your delivery status in real time.